Maintenance Metrics

FMX Performance Analytics · Fair-Rite Building 110428

Tickets: 430 total · 383 finalized · 47 open
Last pulled: 2026-10-16 16:02 UTC
← Open tickets

Performance at a Glance

On-Time Completion Rate

47.5%

182 of 383 finalized tickets met due date

Open & Overdue

open tickets past their due date

Median Cycle (p50)

6.8 d

created → finalized · 383 samples

90th Percentile (p90)

2.4 mo

9 in 10 tickets close faster than this

99th Percentile (p99)

16.1 mo

long-tail outliers (chronic / capital projects)

Total Volume

430

all-time tickets in collection

Volume by Month (24-month trailing)

Tickets Created per Month

Request Type Breakdown

FMX returns request-type IDs but the type-name endpoint requires Admin role. Counts are shown by raw ID; cross-reference in FMX UI to translate.

Tickets by Request Type ID

Status Mix

Status	Count	Share
Finalized	383	89.1%
Pending resolution	36	8.4%
Pending assignment	11	2.6%

Source: Fair-Rite FMX REST API. Metrics recalculate on every page load from the local maintenancerequests collection. Re-pull tickets in a Real Chuck session (node -e "..." via fmx-puller.js) to refresh the underlying data.